In addition to the PICK UP service, where you place an order that you can pick up in our store, (see opening hours) we are also launching a DRIVE service.
Our DRIVE opening hours :
This new service will allow you to easily pick up your order at the DRIVE, which is right next to the main entrance below our Park-house at the entrance of La Provençale.
In order to take advantage of this service you must:
Place your order at the latest before midnight by phone on +352 49 89 300 or via our new WEBSHOP the day before your pick up in our DRIVE. (Just register via our website webshop.provencale.lu/register in order to request your access to our WEBSHOP).
You can also discover our assortment, which differs from a classic supermarket assortment, on our website webshop.provencale.lu.
Any order for the DRIVE sent by e-mail or fax will not be taken into consideration.
In order to limit the number of passages and the number of contacts, the minimum order amount is set at 125. -EUR excluding VAT and excluding the boxes, in which they are given (empties). La Provençale reserves the right to apply a 10.- EUR DRIVE preparation fee for any daily order of less than 125.-EUR excluding VAT and excluding the boxes.
When you place your order, you must choose an available time slot, which last 30 minutes, these may change in the future. The availability of the time slots will be adapted according to our capacities.
We have implemented this DRIVE system in order to be able to guarantee an irreproachable customer service while respecting your safety and that of our employees.
Do not hesitate to contact us at firstname.lastname@example.org if you have any questions or suggestions to improve our service.
Stay safe and take care of yourself and your loved ones.